14x Privacy Policy — Keeping Your Information Safe with Us
This policy explains how 14x collects, uses, and protects your personal data. Please read carefully before using the platform.
Last Updated: January 2026
What Information Is Collected
When using the 14x platform, we collect various types of information solely to improve service quality and secure your account.
Account & Identity Information
- Name, email address, phone number, and date of birth.
- National ID or passport information (for identity verification).
- Residential address.
Payment & Transaction Details
- Bkash, Nagad, or Rocket account number (for transaction processing).
- Deposit and withdrawal history (৳ / BDT).
- Transaction date, time & amount.
Device and browser information
- IP address, browser type, and operating system.
- Unique device identifier number.
- Platform access times, session duration, and usage patterns.
Cookies & Tracking Data
14x uses cookies on its website. Cookies help improve your browsing experience, maintain login sessions, and analyze platform performance. You can disable cookies in your browser settings, but some features might be limited.
Why and How Data Is Used
Service Operation & Development
The information collected is used to operate 14x’s core services like account creation, login verification, payment processing, and session management. Usage data is also analyzed to improve the overall platform experience.
Security & Fraud Prevention
User data is used to detect suspicious activity and protect accounts. Transaction data is reviewed to prevent unauthorized access, money laundering, or fraudulent transactions. This is essential to protect all users’ interests.
Contact & Support
Your email or phone number may be used to provide customer service, send important account notifications, payment confirmations, or security alerts.
Legal Compliance
User data may be retained or shared to comply with applicable Bangladesh laws and regulators; this happens only under legal obligation.
Sharing Data with Third Parties
14x never sells your personal data to third parties for commercial purposes. However, data may be shared in limited situations:
- Payment Processors: Only the minimum required information is shared for transactions via Bkash, Nagad, Rocket, or bank.
- Legal Authorities: Information may be provided following court orders or valid government requests.
- Technology Service Providers: Trusted technology partners may have limited access to data for platform operations, but they are prohibited from sharing it with others.
All data is handled under strict security agreements, with user privacy as our top priority.
Your Rights & Data Security
User Rights
On the 14x platform, you have the following rights:
- Data Access: You may request to view the information we hold about you.
- Data Correction: You can request to correct any incorrect or outdated information.
- Data Deletion: You may request deletion of your data in certain cases (although some data may be retained due to legal obligations).
- Objection to Data Processing: You may object to data use for marketing purposes.
Data Retention & Security Measures
These measures are taken to protect your data on the 14x platform:
- All connections use SSL/TLS encryption.
- Password stored in encrypted form.
- Regular security checks and updates.
- Data is retained for a specified period as required by law even after an account is closed.
Policy Updates & Contact
14x reserves the right to modify this Privacy Policy at any time. Any changes will take effect as soon as the updated policy is published on this page. For significant updates, users may be notified via email or platform notification.
For any questions about privacy policies, access to information, or deletion requests, contact us at: [email protected]
For answers to common questions, visit our FAQ Section Visit now.